Collection & Delivery

 

Terms of collection and delivery and details of congestion zone charges.

Bookings for collections must be processed by 14.00hrs on the day that collection is required. Please contact us if you do have collections after this time, as on the majority of occasions, we will be happy to assist. Should there be any amendments to your original booking, customers must contact our traffic department as soon as possible to ensure the delivery can still be met. Amendments or cancellations must be confirmed by email to bookings@breentransport.com  or via the Online Booking System or website email portal. Unreported or aborted collections may incur a charge, for wasted journey. If for any reason you are unable to send an email or access the Online Booking System, you must fax your orders to 00353 9366762 in-line with the above timescales. Sameday collection times may vary depending on the collection area. If the driver making the collection from your premises is concerned with the condition of the consignment needed to be transported (see Presentation of Goods), you will be informed of their concern and decision will be made between yourself and Breen Transport as to the action that needs to be taken.

Resolution of Issues

In the unlikely event that there are any issues at the delivery/collection point, this will be communicated to you. We will allow time to resolve any queries. The resolution of these issues or any delay caused may result in an extra charge. We will endeavor to do our utmost to resolve these issues at the time of delivery/collection